Frequently Asked Questions
Everything you need to know about your favorite hot sauce and spicy condiments.
Do Yellowbird sauces need to be refrigerated?
While our sauces are shelf-stable and can stay in your pantry before opening, we recommend refrigerating them after opening to maintain maximum freshness, color, and that signature spicy kick.
Are your products gluten-free and vegan?
Yes! All Yellowbird sauces are proudly gluten-free, vegan, and Non-GMO Project Verified. We use real, farm-fresh ingredients without any weird fillers.
How long will it take for my order to arrive?
We typically process orders within 1-2 business days. Once shipped, standard delivery within the continental U.S. usually takes 3-5 business days depending on your location.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if you received the wrong item, please contact our support team within 14 days for a replacement or refund.
How do I track my shipment?
Once your order has been packed and scanned by the carrier, you will receive an automated email containing your tracking number and a link to monitor its progress.
Are your plastic bottles BPA-free?
Absolutely. We use BPA-free, recyclable plastic for our squeeze bottles to ensure your sauce stays safe and delicious while being easy to pour.