Returns & Refund Policy

At Yellowbird®, we want you to be completely satisfied with your spicy haul. If your order arrives damaged or doesn't meet our quality standards, please reach out to our team within 30 days of purchase for a resolution.

Return Process

• 1.
  Contact Support

  Send an email to our support flock with your order number and photos of any damaged or incorrect sauce bottles.

• 2.
  Review Process

  Our team will review your request within 48 hours to determine if a replacement or refund is the best path forward.

• 3.
  Packaging Check

  For safety reasons, we cannot accept returns on opened food products, but we will issue a credit if the product was defective.

• 4.
  Receive Refund

  Once approved, your refund will be processed back to your original payment method within 5-7 business days.